Cozy Safe

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support@cozypi.com
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Taking a screenshot

  1. 1Open your vault.
  2. 2Go to Settings → Security.
  3. 3Turn off “Block screenshots” (it asks for Face ID, fingerprint or the phone's passcode).
  4. 4Take your screenshot.
  5. 5Turn “Block screenshots” back on.

Turn it back on when you are done, and check the screenshot shows nothing private.

What helps us

Your app version (Settings → About) and your device.

What you did, what you expected, and what happened instead.

A screenshot without anything private in it.

Never send your password, your Secret Key or anything from inside your vault: we never need them.